By using Snapt, NIIT technologies has built customer confidence and lowered maintenance costs.

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NIIT Technologies is a global IT solutions organization addressing the requirements of clients across the Americas, Europe, Asia, and Australia.

NIIT Technologies services clients in travel and transportation, banking and financial services, insurance, manufacturing, and media verticals, offering a range of services, including Application Development and Maintenance, Infrastructure Management, and Business Process Management. Focused on Digital Services, the Company is helping businesses design agile, scalable, and digital operating models.


Business Challenges

We were looking for a cloud-based solution which would enable us to optimize our web application performance and conduct Layer 7-based load balancing. We had been using a hardware-based load balancer which was very tedious to configure – it also required a lot of input from our support staff and incurred high maintenance costs.


Solutions

We found Snapt by doing a web search for a possible solution. We decided to make use of the Application Delivery Controller (ADC), as we needed our servers to operate at maximum potential and wanted to cut downtime and errors. With Snapt, we reduced load times and our applications are better protected.


“ Response times from the [Snapt] customer service team were under five minutes. ”
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Results

Best service! We enhanced our web application performance and load balancing at minimal cost, and our system provides greater flexibility. Ultimately, our customers have increased confidence in us.


In Summary

With Snapt, NIIT Technologies was able to:

  • Reduce maintenance costs
  • Reduce load times
  • Protect applications
  • Increase customer confidence

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