Founded in August 2009, BetTech Gaming is a provider of premium technology solutions to sports betting companies. The organization’s gaming clients include multinational lottery organizations, blue-chip casino groups, online bookmakers, and online casinos. As a rising star online gaming software development company, BetTech Gaming has faced enormous pressure to become agile and control business efficiencies.
BetTech was confronting two big challenges:
1. Site traffic and page loading times
When our customers were managing their sites, they were often not taking into account the size of the files/images they were uploading. They were therefore loading/sending huge files, and in turn, our site traffic was painfully slow, and our page load times – well, they were horrible.
2. Resource allocation
We only had a finite number of developers to manage our needs, and we couldn’t dedicate them exclusively to fixing the website traffic and loading problems.
We were trying to manage the work in-house at first, though this wasn’t our core expertise. We needed to focus on our company’s core products and capabilities.
We learned about Snapt through word of mouth, and then connected with Snapt’s team at a local industry event. We really didn’t consider any other solutions after discovering what Snapt had to offer. From a cost center point of view, Snapt was the most transparent, and it was the least invasive – an all-software solution with zero clunky, complicated dedicated hardware.
We selected three Snapt services:
Snapt was incredibly helpful during implementation. Response times from the customer service team were under five minutes.
Snapt doesn’t just treat you like a customer – they make you feel like you are a real partner. They truly want to see you succeed.
Working with Snapt has improved our ability to predict and address our customers’ data needs. Snapt has provided us with a great solution for high availability – we always have a site available, providing us with a continuity framework.
Snapt is always there when you need them and the product just runs itself. I would definitely recommend Snapt to anyone. We already have. The biggest value Snapt offers versus the competition is a lot of hand-holding and support. This really sets Snapt apart from any competitors – from pilot to deployment.
Accelerator, Balancer, WAF
Response times from the customer service team were under five minutes.