Snapt to cease operations

To discuss your account, please contact us at: questions@snapt.net

Over the past 12 months, Snapt has been in a growth phase of its business, driven by increased demand for our products at large enterprise customers.

Given recent unforeseen events, outside of our control, Snapt has been left with no option but to cease operations immediately, as we believe this is in the best interests of our staff and clients.

We are extremely saddened by this, especially given the recent growth of the business. We are grateful for all the amazing interactions we've had with our clients over the years.

The important details to note are:

  1. As of today: we will no longer be selling our existing software licenses (this applies to Nova, NovaSense, and Aria).
  2. On October 31st, 2022: we will shut down the Nova platform, and all Nova systems will cease to operate.
  3. On October 31st, 2022: support services for Aria will be stopped.
  4. Until the above dates we will continue to support all our existing clients and platforms.

Relating to Nova:

The Nova platform will be decommissioned and Nodes will cease to be operational. Please ensure that you take any Nodes offline before October 31st, 2022. As an alternative solution to your Nova licenses, we are able to offer you an Aria replacement solution. Please get in touch with us via email at questions@snapt.net.

Relating to Aria:

The current version of Aria will continue to function as is, but our official support and maintenance services will stop on October 31st.

Any clients with an active and paid-up license as of the 30th September 2022 will be converted to a perpetual license, permitting you to run your existing Aria installation without the need to renew or reserialize.

Should you need to renew any expired licenses or licenses coming up for renewal, please contact us at questions@snapt.net. Note that all renewed licenses will be perpetual which are subject to the terms of our new EULA.

Relating to NovaSense:

NovaSense updates will cease on October 31st. Any clients with a valid list at that stage may continue to use it for as long as is required.