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Rack Nation case study

Iwan Price-Evans
Aug 1, 2019 8:00:00 AM

Rack Nation uses the Load Balancer to reduce latency between users and their servers, greatly improving customer satisfaction.

Rack Nation is a Costa Rican data center, servicing businesses with a need for dynamic solutions in their IT environments.

Rack Nation is the result of over 13 years of experience in data centers. We are a group of IT professionals with broad experience in networking and systems development. In a market flooded with impersonal solutions, we strive to offer the best possible support for critical applications, in a friendly and professional environment with world-class monitoring and controls.

Business Challenges

One of the services we offer is high availability email, so we had to ensure that load balancing would not become a possible point of failure.

We needed a reliable, easy-to-configure product in HAProxy mode. We tried doing this with KEMP and NGINX, but load balancing different TCP ports became too much of a hassle.

Solutions

We found out about Snapt while researching other load balancing options. Our previous supplier was not cost-effective, and required specific hardware with exchange load balancing capabilities – so we decided to look for an alternative.

Results

Stable solution mixed with a friendly interface.

Snapt represents stability mixed with a friendly interface, and allows us to deploy on our own hardware. We are happy to say that:

  • Is great value for money
  • Is very stable in our Hosted Exchange venture
  • Has never had a single glitch that could result in down time
  • Is simple and clean to administer
  • Has excellent ticket support, which you need for platforms that sustain critical applications.

We now serve over 4,000 enterprise-type inboxes using our Microsoft Exchange cluster. The most tangible difference is that all our NOC staff can manage the Snapt Load Balancer – our previous clusters required that we delegate administration tasks to our Linux-/UNIX-savvy NOC agents only.

In Summary

With Snapt, Navitas Solutions was able to:

  • Move servers to UK-based hosting providers
  • Reduce latency
  • Introduce redundancy
  • Improve customer satisfaction

Download the Rack Nation case study

Rack Nation uses the Load Balancer to reduce latency between users and their servers, greatly improving customer satisfaction.

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