Join the Snapt Slack Community

Snapt has a public Slack channel for our community to use. Please feel free to join it and participate.

Remember, this is a public service and is not a replacement for support.

Request an invitation to join

Community Rules

Below is our set of guidelines that outline the code of conduct expected when participating in the Snapt Community and the remedies available when this code is not followed.

The Snapt community is a mixture of professionals and volunteers who come from all over the world and work together to make Snapt better. Community members fulfil many roles, including mentoring, teaching, and connecting with other members of the community.

Diversity is one of our biggest strengths, but it can also bring increased communication challenges at times.

Be careful in the words that you choose. Be kind to others. Do not insult or put down others. Remember that sexist, racist, and other exclusionary jokes can be offensive to those around you. If you think your conversation is making another community member uncomfortable, try to make amends and move forward.

As you are working with other members of the community, please keep in mind the following guidelines, which apply equally to founders, mentors, those who submit new features and pull requests, and to anyone who is seeking help and guidance.

The following list isn’t exhaustive; it is intended to help all of us communicate well so that the community can work better together:

  • Be welcoming, inclusive, friendly, and patient.
  • Be considerate.
  • Be respectful.
  • Be professional.
  • Be careful in the words that you choose.

When we disagree, let’s all work together to understand why.

Please keep in mind that:

  • Your help will be used by other people, and you, in turn, will depend on the work of others.
  • Decisions that you make will often affect others in the community.
  • Disagreements happen, but should not be an excuse for poor behavior and bad manners. When disagreements do happen, let’s work together to solve them effectively and in a way that ensures that everyone understands what the disagreement was.
  • People may not understand jokes, sarcasm, and oblique references in the same way that you do. So remember that and be kind to the other members of the community.
  • Sexist, racist, and other prejudicial or exclusionary comments are not welcome in the community.

Unacceptable Behavior

Harassment comes in many forms, including but not limited to: offensive verbal or written comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, and sexual images.

As a community that can meet at public spaces, harassment also includes: stalking, persistent following, intrusive or otherwise unwanted photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.

Harassment and other exclusionary behavior aren't acceptable. This includes, but is not limited to:

  • Violent threats or language directed against another person.
  • Sexist, racist, or otherwise discriminatory jokes and language.
  • Posting sexually explicit or violent material.
  • Posting (or threatening to post) other people's personally identifying information ("doxing").
  • Personal insults, especially those using racist or sexist terms.
  • Unwelcome sexual attention.
  • Advocating for, or encouraging, any of the above behavior.
  • Repeated harassment of others. In general, if someone asks you to stop, then stop.

Any physical violence or intimidation, threatened or acted on, is a serious offense.

Procedure for Handling Disagreements and Incidents

Disagreements, both social and technical, happen all the time. When they occur, we seek to resolve disagreements and differing views constructively and with the help of the community and community processes. When disagreements escalate, we ask our community advocates to step in to moderate, mediate, and help resolve tense situations.

The Snapt Community advocates are well informed on how to deal with incidents. Report the incident (preferably in writing) to one of the community advocates listed below, or via email to

@Dave: head of community

@Rossp: community manager

If you feel your safety is in jeopardy please do not hesitate to contact local law enforcement.

Corrective Actions

Crafting a list of quid pro quo corrective actions in our community guidelines would be inadequate and incomplete. Each incident will be dealt with on a case-by-case basis. The Community Advocates will maintain a list of incidents and actions taken. If patterns emerge this section may be updated to include some suggested corrective actions.

Our first response should always be to ensure the immediate safety and well being of all parties involved. In the ideal case, an attempt to stop and prevent the violation behavior would be made before any corrective action is decided.

When corrective action is warranted, a Community Advocate may use one or more of the following remedies.

  • Removal from the space where the incident occurred for a period of time.
  • Banned from the space where the incident occurred indefinitely.
  • Removed or banned from other online spaces.
  • Banned from one or more upcoming in-person events.


People subjected to corrective action may appeal the action by contacting a community advocate. An appeal will be acknowledged within 48 hours and processed within seven days.


This Code of Conduct was forked from the example policy from the Geek Feminism wiki, created by the Ada Initiative and other volunteers which is under a Creative Commons Zero (CC0) license. This document has also been inspired by the Speak Up! project, the Django code of conduct, and the PyCon Code of Conduct.


This work is in the public domain. In jurisdictions that do not allow for this, this work is available under CC0. To the extent possible under law, the person who associated CC0 with this work has waived all copyright and related or neighboring rights to this work.

Ready to get started?
Try Snapt's ADCs for free.

Our team of experts will show how Snapt products
can work for you. You can even try them both for free.

Try It Free    Book Product Demonstration