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support Tag

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As part of Snapt's ongoing mission to provide the best customer support, the company has implemented Zendesk, and released a new website.ATLANTA, GA, January 17, 2017 - South African start-up Snapt is serious about customer support. By publishing response times – which average three minutes – Snapt guarantees that customers always have easy access to their in-house experts. As part of Snapt’s ongoing mission to provide the best customer support services, the company has implemented Zendesk, a simple and effective...

Good news Snappers! We're increasing the number of support tickets per year included for free on our basic packages. We're applying this to existing clients and new clients so within the next 24 hours you should see you now have 3 additional tickets included for free.Remember that Enterprise packages don't have ticket limits, and that you can purchase more manually at any time. ...

Just a quick reminder that Snapt will continue to operate full time support during the Christmas/New Year period, so if you find yourself in trouble you can log a ticket via the client site! If you are interested in phone support, on-device consultation and more feel free to require about our Snapt Pro offering.Remember the 20% coupon code is "XMAS2011", and have a happy year end!...

As you may already know, the Snapt Framework comes with a flexible plugin system designed to allow you to run whatever Snapt modules you want on any of your installations. Some plugins we charge for (for example HAProxy), but many are free and we have a list of what will (at least currently) be available once we launch free of charge!Snapt Backup takes configurable, scheduled backups of the Snapt UI and can store them on disk or email them to...

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